Beautiful Hair Needs Good Aftercare.

Gently remove significant tangles before getting the hair wet.

Do not aggressively brush through knots or pull against the attachment areas.

If the hair has become unusually tangled or matted around the installation, contact iHobbs rather than trying to force through it at home.

Wash the scalp and hair in a controlled downward direction rather than vigorously rubbing, bunching or twisting the hair together.

Cleanse the scalp appropriately while taking care around the attachment areas.

Allow shampoo to move through the lengths without aggressively scrubbing the extension hair against itself.

Important: Your extension method matters. Product placement around attachment areas may differ depending on the extension method you are wearing. Follow the specific instructions given for your installation.

Extension hair needs appropriate conditioning through the lengths to help maintain softness and manageability.

Apply conditioning products according to the guidance provided for your extension method.

Avoid automatically applying heavy conditioning products directly onto attachment areas unless your individual aftercare guidance specifically allows it.

Rinse products thoroughly from the hair and scalp.

Residue can affect how the hair feels and behaves, so take enough time to rinse properly rather than rushing this stage.

Do not aggressively rub wet extensions with a towel.

Remove excess water gently and handle the hair carefully while it is wet.

Wet hair can be more vulnerable to stretching, tangling and unnecessary pulling, particularly if it is handled roughly.

Do not routinely leave the attachment or foundation areas wet for prolonged periods.

Dry the hair and installation appropriately according to the extension method you are wearing.

When using a hairdryer, work methodically rather than overheating one area or aggressively blowing the hair into tangles.

Important: Do not go to bed with wet or inadequately dried extensions.

Moisture combined with movement and friction during sleep can contribute to tangling and make both the extension hair and attachment areas more difficult to manage.

Give yourself enough time to wash and dry your hair properly before bed.

There is no single washing frequency that is appropriate for every client.

Your scalp, lifestyle, extension method, styling routine and individual guidance all matter.

The objective is not to avoid washing your hair for as long as possible. It is to keep your scalp and hair appropriately clean while caring for the installation correctly.

Important: Wearing extensions does not mean neglecting your scalp.

You can exercise while wearing hair extensions.

If your hair is long, securing it comfortably during exercise can help reduce unnecessary tangling and movement.

Avoid repeatedly pulling the hair into an excessively tight style simply to keep it out of the way.

Sweat is part of normal scalp activity. Regular exercise does not mean you should avoid appropriately cleansing your scalp because you are wearing extensions.

Follow the washing and drying guidance appropriate for your extension method and lifestyle.

Important: Wearing extensions does not mean neglecting your scalp.

If your scalp or attachment areas become damp through exercise, allow the hair and installation to dry appropriately rather than routinely leaving them damp for prolonged periods.

If exercise means you need to wash your hair more frequently, follow the appropriate washing routine rather than attempting to avoid washing solely to preserve the extensions.

Yes, but swimming requires additional care.

Chlorinated pool water, salt water, repeated wetting and environmental exposure can affect extension hair and may influence how it feels, behaves and needs to be cared for afterwards.

Make sure the hair is reasonably free from tangles before swimming and secure longer hair in a comfortable way that helps reduce excessive movement and tangling.

Follow any additional guidance provided for your particular extension method.

Do not leave chlorine, salt water or other swimming residue sitting in the hair unnecessarily.

Rinse and care for the hair appropriately after swimming, then make sure the extensions and attachment areas are dried according to your extension method.

Work through the hair gently rather than aggressively brushing through wet tangles.

Important: Swimming is not the problem. Poor care before and afterwards is where avoidable problems can begin.

Heat, moisture and prolonged exposure to water can affect both the extension hair and how an installation needs to be managed.

If you regularly use hot tubs, spas, steam rooms or saunas, tell iHobbs which extension method you are wearing and follow the relevant guidance for that installation.

Holidays often change your normal hair routine.

More swimming, sun exposure, heat, humidity, frequent styling and different water conditions can all affect how extension hair behaves.

Plan your aftercare before travelling rather than trying to solve problems once you are away.

Strong sun, repeated heat styling and environmental exposure can affect the appearance and condition of hair, including extension hair.

Be sensible about unnecessary heat exposure and continue your normal appropriate conditioning and styling routine while travelling.

Water conditions vary between locations and can affect how hair feels after washing.

If your extensions suddenly feel different while travelling, this does not automatically mean there is something wrong with the installation.

Continue appropriate care and contact iHobbs if the change is significant or difficult to manage.

Do not attempt major DIY removal, tightening or reconstruction because you cannot immediately attend the salon.

Contact iHobbs for guidance where possible. If professional assistance is required locally, seek an appropriately qualified extension professional rather than improvising with the installation yourself.

Maintenance schedules vary between extension methods and individual clients.

Follow the maintenance schedule provided for the method you are wearing and any individual instructions given by iHobbs.

If you cannot remember when your maintenance is due, contact us rather than guessing.

If your maintenance appointment is overdue, contact iHobbs as soon as possible.

Do not assume that because the extensions still appear wearable from the outside, the normal maintenance service can automatically proceed unchanged.

Additional growth, tangling or changes around the installation may affect what needs to happen at your appointment.

Some movement or changes to an installation may need professional attention.

If an attachment slips, becomes unusually visible or the installation no longer feels as expected, do not repeatedly pull, tighten, reposition or attempt to secure it yourself.

Contact iHobbs for guidance.

Do not ignore significant tangling developing around attachment areas.

Gentle everyday management is different from trying to force through established matting.

If you cannot manage the area comfortably using your normal approved aftercare routine, contact iHobbs rather than repeatedly pulling through it.

Hair Extensions should not require you to tolerate persistent pain.

If you experience unusual or continuing discomfort, significant pulling, soreness or another sensation that concerns you, contact iHobbs rather than simply waiting for your next maintenance appointment.

Important: Persistent pain should not be dismissed as something you simply have to tolerate because you wear extensions.

Pay attention to your natural hair as well as the extensions.

If you notice unexplained shedding, progressive thinning, increasing scalp visibility, patchy loss or a significant change in density, do not automatically assume that the answer is simply another extension appointment.

iHobbs has a dedicated Hair Loss pathway for concerns that require a different type of assessment.

If your hair or installation suddenly behaves differently, consider whether anything has recently changed.

This might include a new hair product, another salon service, increased swimming, a holiday, changes to your normal styling routine or simply being overdue for maintenance.

You do not need to diagnose the cause yourself. Tell iHobbs what has changed and we can help determine the appropriate next step.

Important: Do not attempt major DIY removal because an installation has become uncomfortable, overdue or difficult to manage.

Contact iHobbs so that the appropriate next step can be considered.

Already an iHobbs client?

Use your usual maintenance and support pathways wherever appropriate. You do not need to restart as though you are a new client every time you need help.